Refund policy

Please inspect items immediately upon receiving them. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@atomic-wheels.com.

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The buyer is responsible for the cost of return shipping. We do not charge any restocking fees on eligible returns.

Custom orders and assembled tire sets (Turnkey Tire Sets / wheel-and-tire packages) are non-returnable and non-refundable. This includes any products made to order, specifically customized for the customer, or assembled as a complete wheel-and-tire package. Please ensure all details are correct before placing a custom order or purchasing a tire set.

You can always contact us with any questions regarding returns at info@atomic-wheels.com.

Some of the parts for sale have been designed for and are intended for off-road application only and may not be homologated for road use in your country or jurisdiction. There may be laws that prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle operation or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may affect the warranty, if any, on your vehicle. Vehicles modified by use of performance parts may no longer be lawfully used on public highways in some jurisdictions. Atomic Wheels takes no responsibility for the individual client’s use of such products, as all products are sold for private and off-road use only. Atomic Wheels has no knowledge of, ability to, or responsibility for informing you of your local road or off-road usage laws. Racing is a dangerous activity.

The user shall determine the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection with such activities. Purchasers understand and agree that no officer, director, employee, or salesman of Atomic Wheels LLC has any authority to make any statement contrary to this agreement. Questions about the Terms of Service should be sent to us at info@atomic-wheels.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Custom orders and assembled tire sets (Turnkey Tire Sets / wheel-and-tire packages) are final sale and not eligible for returns or refunds. Purchases made at a discounted price through individual markdowns or with gift cards are also final and not eligible for returns. However, items bought during store-wide sale events or through specific promotions may be returned in accordance with our standard return policy.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@atomic-wheels.com.