Shipping policy
At Atomic Wheels, we’re committed to ensuring that your package arrives as quickly and reliably as possible. However, certain circumstances beyond our control—such as weather disruptions, fluctuating postal volumes, or unexpected delays within shipping logistics—may occasionally cause minor delivery setbacks.
Order Fulfillment
- Fast Shipping: We typically ship your order the next business day following purchase, and if possible, we’ll even get it out the same day.
- Business Days: Business days do not include weekends or national U.S. holidays.
Pre-Orders
- Estimated Arrival: When placing a pre-order, you’ll see an approximate date at checkout for when we expect that product to arrive at our warehouse.
- Shipping After Arrival: Once we receive the pre-ordered items at our warehouse, we’ll ship them out to you within a couple of days.
- Updates: Please note that arrival dates may shift. We’ll keep you informed about any changes along the way.
Shipping Address
- No P.O. Boxes: Unfortunately, we’re unable to ship to P.O. Boxes at this time.
- Required Details: To facilitate a smooth delivery, kindly provide your full shipping address, your complete name, and a phone number where you can be reached.
Tracking Your Order
- Tracking Number: As soon as your package is en route, we’ll send you a tracking number so you can monitor its progress and stay updated on its arrival.
Shipping Costs and Returns
- Shipping Costs: Buyers are responsible for the shipping costs associated with their order. If the buyer decides to return an item, the original shipping cost will not be refunded.
- Return Shipping: Customers are responsible for covering the cost of return shipping to our facility.
We greatly appreciate your support and look forward to delivering a top-notch experience.
For any questions, please reach out to us at:
Email: info@atomic-wheels.com
Thank you for choosing Atomic Wheels!